By default, domain names registered through us are automatically "locked". Locking a domain registration is a precautionary measure intended to prevent unauthorized transfers.
If you wish to transfer the domain to another registrar, then you must first unlock it. However, note that a domain name less than 60 days old cannot be transferred from one registrar to another.
To change the Lock status of a domain name:
1. Log in to your Dun & Bradstreet control panel, go to Home > My Apps, and click on the tile containing your active service to reach our SiteControl.
2. Click on the Domain Name link visible on the Home page.
3. On the Domain Names page, click the Edit link next to the domain name you want to unlock.
3.1 Alternatively, select the checkbox for the domain that you wish to unlock, and click on the
Change Lock Status button.
Select either the Locked or Unlocked option and click on the Update Now button.
A confirmation message should appear, similar to the one below:
4. Click Edit in the box that displays the Domain Lock status of the domain name.
5. Check the appropriate circle for either Locked or Unlocked and click on Update Now.
6. A confirmation message should appear, similar to the one below: