Creating a new POP/IMAP mailbox

Please follow the instructions below to create a new POP/IMAP mailbox:

I. How to create a new Business Email Address?

1. Log in to your Dun & Bradstreet control panel, go to Home > My Apps, and click on the tile containing your active service to reach our SiteControl.

2. Click the Manage Email menu, available on the Home page, and open the Mailboxes menu.

3. Make sure that you have selected the correct domain name in the Currently Managing drop-down menu. Click on the Create Email Address button.


4. On the Create Email Address page, follow the instructions below:

• Step 1: Enter the name of the new email address. The email address will also become the username for the mailbox.
• Step 2: Enter and confirm a password in line with the provided password complexity requirements.
  Note: The two icons in the step 3 area indicate if the password requirements are fulfilled and if the password fields match.
• Step 3: Choose to activate and configure additional options like automatic replies and email forwarding.
• Step 4: Once ready, click on the Create Email Address button.